FlyerTalk Forums - View Single Post - Resort fees, destination fees and associated issues (points, waivers, etc.)
Old May 8, 2007, 3:42 pm
  #4  
Flyer Jon
 
Join Date: Feb 2002
Location: Boston, MA, USA
Posts: 180
Inflated Resort Fees Optional??

Just spoke to Marriott CS about the crazy fees at the San Juan Marriott & Stellaris Casino. He confirmed what the hotel told me -- you can elect not to pay them.

I know that respondents will talk about the individual cost of services such as internet, local/800 telephone calls; water; beach umbrellas, etc. adding up to more than the cost of the resort fee -- that's true at resorts that charge a more realistic fee. I have stayed at resorts that had a $15 per day fee.

In the case of the San Juan Marriott, it is not realistic. The hotel's fee is calculated at 10% of the daily room rate. In my case, it was $30 per day. When I made my res., a suite was available for $700 - that guest pays $70 a day for the same services that I could have used.

As we had our aircard and cellphone, we didn't need hotel internet and telephone. On checkout, I requested and was given a full refund of the resort fee. You have to request that the fee be waived, nobody will not tell you.

Are there other Marriott resorts (or other hotel companies) that have such outlandish fees?
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