Originally Posted by
mwhitted
Correction: He WAS Exec Plat.
It's catchy-- but not accurate in the least.
To the OP-- trust
me -- and don't listen to anyone who says other than this:
Yes, your friend should cooperate with AA in every way. Be completely honest, promise never to do it again, give them all info they need and vow to be a loyal customer and a straight-shooter from here on out.
If there was a broker involved, your friend will have to make some decisions-- hard ones maybe-- but he should be completely 100% forthright with AAdvantage and he'll get through this (assuming it's his first time (in the eyes of AAdvantage, more importantly)) without much damage.
If it's not his first time, he's toast.