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Old Apr 2, 2007 | 11:20 pm
  #65  
lin821
 
Join Date: May 2004
Location: Home
Programs: AA, Delta, UA & thanks to FTers for my PC Gold!
Posts: 7,674
Originally Posted by ZeppoX
It appears that some procedures are changing.

For example, instead of just taking your word for it and posting MCR points when told about illegible codes, MCR now has questions.
They want to know:
Product purchased-
Packaging (20 oz, 12-pack cans, Fridgepack, etc)-
City and State of purchase (so we can identify the printer and bottler)-
The code as it appears to you-
Purchase Location- ...
That's no change. It has been like that for me.

That's what they asked me last November when I had one unreadable 10-point code. I even volunteer to fax in my code piece in my 1st email. It took 3 email and 3 weeks to get my points finally credited.

I felt so unfairly treated when I learned they would just take your words for it and give you points in 1-2 days.
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