Originally Posted by
scrog
...So now I'm getting confused again. Are you saying that the hotel can charge me an early departure fee if they want to refund the points, rather than keep the points? The early departure fees are usually a lot more than the hotel would get paid for an award nigh I think.
Thanks William.
Yes. I agree that it is confusing, which is why I checked and this is what came back to me. It only applies in instances where a hotel has an early departure charge policy. Not every hotel does.
Sorry if I was wrong previously.
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]