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Originally Posted by NYCommuter
Is this indeed the new rule, or was I lied to yet again by another US employee?
Thanks for any insights.
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You were lied to.
From the US contract of carriage....
Involuntary
Boarding Priorities: If a flight is oversold and there are not enough volunteers, US Airways may be
required to deny boarding involuntarily, in accordance with the following:
�� The last customer(s) to present him/herself (themselves) at the boarding gate may be denied
boarding in the event of an overbooked flight.
�� Boarding preference will be given to Dividend Miles members based on their status in the program and time of check-in.
�� Special efforts will be made to never involuntarily deny boarding to customers requiring special
assistance or unaccompanied minors.