Originally Posted by craz

Ive booked them for the same reason, at the same time i understood that I just might be stuck in it. I usually add a comment that this Diamond member would appreciate an upgrade to any room and that a Handi-Cap room isnt necessary what so ever. Other times a call to the Hotel was able to have me keep the same rate and they switched me.

1 time they said no to a change of rooms, and a few days before my arrival called and said they would change my room as they were out of The Handi-Cap rooms and needed mine. I told them I wasnt interested in changing my room any longer and expected to have the Handi-cap room when I got there otherwise they will have to walk me and pay for my nights Lodging etc. They werent too happy, I told them all of this could have been avoided when I orginally called , but was told under no circumstances would The Hotel give me areg room at that rate. Now that The Hotel can use my room , you want to move me, Now I dont want to be moved.