Join Date: Aug 2004
Location: Kansas City, USA
Programs: AA Gold, Delta Platinum, Marriott Titanium, IHG Plat, AVIS Preferred, Hilton Diamond
Posts: 2,066
I don't think it's good business sense to cancel reservations without contacting the purchaser. This is handled very poorly by Orbitz. A simple e-mail or phone call with an explanation would have been good enough for me.