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FAQ: Starwood policy: guarantee bedding and smoking preference on paid/award stays
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Aug 10, 2005, 12:45 pm
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AZ Travels the World
Moderator: American AAdvantage & Marriott Bonvoy
Join Date: Oct 2002
Location: PHX
Programs: American ExPlat; Marriott/SPG Lifetime Plat; Hyatt Globalist
Posts: 8,116
Quote:
Originally Posted by
Starwood Lurker
. . . the hotel will have to meet your preferences on the paid portion of your stay or
that is a chargeable offense
.
William, what does this typically mean to the customer?
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