AMEX denies admin fee, tax, and loss of use on rental coverage. help requested
I just made a claim with the starwood card.
AMEX did not pay sales tax (unless required by law; I am in CA), administration fee, or loss of use. All of these exclusions are in their contract.
Looking through a few VISA and MC contracts, most of them do not have these exclusions except occasionally for tax.
I expected AMEX to best VISA.
Is the renter legally responsible for items like administration fee? In my case 150. The company also fixed preexisting damage on hubcap . The total unpaid amount is around 500.
Last edited by slow; Jul 21, 2005 at 12:40 pm