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Old Jul 5, 2005, 8:53 am
  #11  
VA747
 
Join Date: Jun 2005
Programs: BA, Delta, Starwood, Hilton, Hyatt,
Posts: 409
Zakami, I am so glad Amex said they will work with you.....that gives you a chance. Also, the comprehensive insurance advice was good and another way to go if Amex doesn't come through. Just got off the phone with CSR at AMEX and insurance for award tickets is indeed not available unless you have enrolled in FATO, that is Frequent Airline Travelers Insurance. It a once a year charge of $8.99 and provides all coverages you would otherwise have. The rep had to check with the insurance division, though, before she could confirm it was on my account. Read the coverage section on warranty protection and it states *full* payment on AMEX for any product purchased just as a previous poster said. The benefits are there, just more complicated to understand than anyone would want.
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