Originally Posted by vatraveler
Um, I wouldn't go that far. I've also had some very poor United Express experiences out of IAD.
I have had bad experiences with ALL airlines--and I have had bad experiences with all businesses I have every interacted with.
My point was that iAir does not seem to be improving.
I fly the same routes routinely, using iAir, Delta, and UAL. There are problems that come up everywhere, it is part of air travel.
What I see with iAir is that they don't ever seemt to learn from their mistakes.
The same routes have the same problems week, after week.