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Old Jun 21, 05, 1:27 pm   #22
KVS
Company Representative - KVS Tool and FlyerTalk Evangelist
 
Join Date: Jan 2004
Location: KVSTool.com
Programs: KVS Availability Tool ✈
Posts: 10,721
Quote:
Originally Posted by lopinc1
What I meant to say was, we know that if you phone BA US you can get a certain inventory, and if you phone BA UK you get a different set of inventory, so when using the Amadeus method of the KVS tool, which one am I seeing?

Or is the answer a 3rd set of BA availability that isn't either the UK or US set? Either way, we would need to know so we know which country to call.
The short answer to your question is "3rd set". However, it's more complicated than that. POS consists of a number of components. While Country is, often, the most significant component, it is not the only one.

For example, BA could, in theory, set it up so that:
  • If an agent at a BA call centre located in UK requests availability for flight A, in class Y, return Y2
  • If an agent at a BA travel shop located in London requests availability for the same flight, return Y3
  • If an agent at a BA travel shop located in Oxford requests availability for the same flight, return Y4
  • If a BA LHR airport agent requests availability for the same flight, return Y5
  • If another airline's office, located in the UK requests availability for the same flight, return Y6
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