What's the deal at PHL today? (6/6)
I got to PHL a little after 1 this afternoon. Gold booth was a mess...jammed with people whose names weren't on the board. My name WAS on the board, but I had to go inside, because I rented a C and they tried to put me in a Pontiac Montana. I did manage to get a brand-new Grand Marquis out of it, but they seemed very disorganized, and it seemed most of the Gold renters didn't see their names on the board.
Is this always what it's like there? PHL is my home airport, so I'm not usually renting there...