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**nsx** · Apr 15, 05, 4:24 pm

18. Is there an elite phone number? Any other special phone numbers?

a. (nsx) On Southwest, everyone is elite.

If you need to phone SWA, call 1-800-248-4377. This is the Rapid Rewards priority phone number. That puts your call in line ahead of everyone who calls 1-800-IFLYSWA. You will get a real human being real fast. Southwest long ago made a corporate decision not to use voice response systems that so many us find annoying.

b. (nsx) There is a voice response system for Rapid Rewards at 1-800-445-5764. But if you need to talk to a human at Rapid Rewards, this number no longer works. You have to phone 214-792-4223. The voice response system is useful if you are on the road without Internet access, or if you want to check the number of credits you have accumulated toward your initial or renewal Companion Pass. This latter feature is not available online. The fax number for RR is 1-214-792-6560.

c. (WN LUVS U) For Customer Relations, call 1-214-792-4223, and press 2 at the prompt. For Refunds, call the same 1-214-792-4223, and press 1 at the prompt.

Apr 15, 05, 4:24 pm	#19
nsx TalkBoard Member/Moderator: Southwest and JetBlue forums Join Date: Sep 1999 Location: California Programs: WN CP & A-list, Interstate BBQ at MEM B17, CO Lifetime Presidents Club Posts: 9,242	18. Is there an elite phone number? Any other special phone numbers? a. (nsx) On Southwest, everyone is elite. If you need to phone SWA, call 1-800-248-4377. This is the Rapid Rewards priority phone number. That puts your call in line ahead of everyone who calls 1-800-IFLYSWA. You will get a real human being real fast. Southwest long ago made a corporate decision not to use voice response systems that so many us find annoying. b. (nsx) There is a voice response system for Rapid Rewards at 1-800-445-5764. But if you need to talk to a human at Rapid Rewards, this number no longer works. You have to phone 214-792-4223. The voice response system is useful if you are on the road without Internet access, or if you want to check the number of credits you have accumulated toward your initial or renewal Companion Pass. This latter feature is not available online. The fax number for RR is 1-214-792-6560. c. (WN LUVS U) For Customer Relations, call 1-214-792-4223, and press 2 at the prompt. For Refunds, call the same 1-214-792-4223, and press 1 at the prompt. Last edited by nsx; Feb 23, 06 at 4:02 pm.