Originally Posted by martin33
if they maintain the customer service, and if they maintain the car rental coverage, then yes, you have a point... but there's no official word on the car coverage, and the cost pressure to fold customer service into the rest of the Citicard empire will surely be enormous...
I just don't get the "cost pressure" thing. These companies are making billions upon billions upon billions of dollars, and lately, are on a rampage to squeeze every last cent to make more billions and billions and billions. Customer Service at Diners is already "shared" with other Citibank products.
We're making so much money, lets raise foreign conversion fees. We're making even more, less buy Congress to change the BK laws. Oh, we aren't making enough even though we are drowning in cash - lets dilute our best product to nothing. But we'll send pretty propoganda folders to make it seem like you are better off.