Originally Posted by bbbb
Always take the promo with you and make sure its still on the contract when you get the end bill.The counter person at SAN told me that they have a lot of problems with the promo code not coming through on the contract.
Accident,I think not!
Oh, I definitely bring documentation with me. Funny thing is, the promotion is *always* in the rental record and printed contract. My personal opinion is that the location is ignoring and/or removing the promotion upon return. I've complained to Hertz coroporate about this numerous times. This has happened to me at countless locations...GSO, DEN, LAS, DTW, etc.