Join Date: May 2003
Location: Salt Lake City, Utah, DL DM since inception, 3+ MM, HH Gold, SPG-Gold
Programs: DL, UA, AA, HH, SPG, HH, Hertz, Avis
Posts: 1,838
For some reason this always seems to be a hassle. I recently had a travelagency from the group inviting me put my middle name in the reservation, which made it inassessible to me on the web. When calling customer service they said they could not change it, it had to be the travel agent. The travel agenecy said they couldn't do it because they would have to re-issue the ticket.
This is what I had to do to change it: I had to call Delta Computer (Technical) support on 888-750-3284 and ask for the change, this was done instantly after it was approved by the supervisor.
Hope it works for you. Good luck.