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Thread: AA Ticket Refund and Related (master thread)
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Old May 3, 2016, 1:53 pm
  #4  
DWFI
 
Join Date: Jul 2010
Location: NYC, SLC, LAX
Programs: AA EXP, UA Plat
Posts: 3,951
If you cancelled it on aa.com, it very clearly states you must contact the refunds department (or fill out the refund form) to get a refund for the cancelled reservation.
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