Managing full F ticket purchased for family member?
Due to a family emergency I am looking to purchase a full F fare ticket for my Mom to travel tomorrow. I am a little bewildered by language I read on Delta's web-site that stated even for refundable flights there can be a fee to process a refund. Is that valid even on a full F fare?
How are changes dealt with? If she needs to change her return flight, but I booked and paid for the flight, is she able to do that without my involvement? Would it be safe to assume that the change for a full F should be without charge, save for perhaps a change in the ticket price owing to the date?
I want this experience to be as easy as possible for her especially considering all the parameters involved (family emergency, her age, mobility) and airline handling in the case of IRROPS, etc.