stigs

HI Oakville @ Bronte

What is your Priority Club status?
Platinum.

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Not really.

Which room did you book and which upgrade did you receive?
Booked King. Received upgrade to King Suite.

How are the rooms?
Living room with 1980s fold out sofa, small desk, dated chair, wet bar, cutlery. Small separate bedroom with closet & dresser. Each room has a 42" plasma. Decor and furniture dated & not comfortable.

How is the exec. lounge?
N/A.

What was good and what was bad?

GOOD:
+ Higher-end lobby for a HI makes a great first impression
+ Room upgrade, welcoming check-in. Alas, the only pleasant staff encountered all week
+ Proximity to 403 & Glen Abbey golf
+ Quality food at Marquis Bistro ($$$)

BAD:
- Poor ventilation in rooms (no windows open & no air circulation vents)
- Room damp with old A/C on; hot & stuffy with A/C off
- Dated furniture & decor
- Several channels black "no signal"
- illogical backwards mini fridge setup - opened to a wall
- Overly-sensitive shower tap. Turn 5 degrees of 360 total & goes from lukewarm to scalding hot
- Elevators make loud 'ping' every time they hit the floor - stay far away
- Lone business centre PC very slow; printer useless
- On-site restaurant only open 8.5 hours/day (6-10am & 5:30-10pm)
- Rude & lazy housekeeping, only made bed & replaced towels (alarm clock not turned off from prior guest, woken in middle of night)
- Need a car to get around, nothing of interest in immediate area

Value for $ or Priority Club Points?
At $150+/night in an industrial park far from downtown Toronto, not a very good value. But a great location for Glen Abbey golf.