FlyerTalk Forums - View Single Post - Please post your Royal Ambassador experiences 2017
Old Aug 7, 2017, 11:58 pm
  #162  
Unterwegs
 
Join Date: Sep 2000
Location: Stuck on this planet - mainly in STR and LAX
Posts: 5,019
IC Asiana Saigon

IC Asiana Saigon

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes. I was fairly critical earlier this year about this place after new management changed a lot but it seems they are almost back to where they were before

Which room did you book and which upgrade did you receive?
Booked Superior Deluxe (two categories up from cheapest, costs around 20 % more to receive a Suite (the standard upgrade from cheapest now is club room which is the basically the same room).

How are the rooms?
Got Deluxe Suite. Nice and spacious. They have two type of suites: The corner suite has a smaller living room, the work desk is in the bedroom and the bathroom is spacious. The Deluxe Suite has the work desk in the living room and a second toilet - better if you want to use the living room for small meetings.

How is the exec. lounge?
After deterioration in service and offerings earlier this year they are back.

Did you receive a welcome gift?
The usual lacquer plate. Bottle of red, nuts in the evening, 6 macaroons, one bigger and one small fruit basket

How was the minibar?
Only one can of diet coke, but 1/2 bottle of Bollinger (tastes better than Diet Coke anyhow). Otherwise not impressive.

What was good and what was bad?

-Good
- one of the better lounges with good offerings and very friendly service, but occasionally awkward. First person when you enter greets you by name, second person standing next to it asks for room number - go figure....

-Bad
- no more free laundry, only 2 pieces of pressing now
- need to book higher category to get a suite

Value for $ or Priority Club Points?
- hotel is a bit on the expensive side for Saigon, some hotels with better ratings are significantly lower.

Would you return?[/QUOTE]
If they don't fall back to where they habe been earlier this year: yes
Unterwegs is offline