FlyerTalk Forums - View Single Post - Delta Gave Away my Seat after a Cancellation
Old Jul 17, 2017, 2:39 pm
  #10  
orca15
 
Join Date: Sep 2012
Location: Williamsburg, VA
Programs: DL DM, Bonvoy LTT, HH Diam, UA Silver, USAF million miler ;)
Posts: 1,596
I'd definitely think about sending a note in on the complaint form at the top of the web page. Keep it short but include any expenses you incurred due to the cancellation, which was due to mechanical issues in my opinion, if the original delay then led to a weather cancellation. Also cite the mix up in the ticket, denied boarding, further delay to a later flight, and top it off with a short statement about the lack of customer empathy.
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