InterContinental Hong Kong
What is your IHG Rewards Club status?
Spire Royal Ambassador
Were you happy with the hotel/stay?
Yes stay is perfect as always. But latest RA upgrade policy is not make sense.
Which room did you book and which upgrade did you receive?
Booked Superior Plaza View Room, received Superior Harbour View Room.
As you guys know since this March, ICHK has been adopted two level RA upgrade policy. After then, some of room assignment became to not make sense. Now If RA book Plaza View Room, will receive Harbour View Room. But now if RA book Superior Harbour View Room, will receive Superior Junior Suite Partial Harbour View or Pool View. It's ridiculous and not fair. I have already have reservation of next Chinese New Year Fireworks day. I booked Superior Harbour View Room to secure the Harbour View. But system already indicated to have been upgraded to the Superior Junior Suite! It's not acceptable. I asked managements to fix this problem.
How are the rooms?
Not too bad. 33sqm and good to see the fireworks. I enjoyed Hong Kong SAR 20th Anniversaries Fireworks.
Video of Superior Harbour View Room
How is the exec. lounge?
Excellent as always!
How was the mini-bar?
Best mini-bar except no champagne.
What was your welcome gift?
NOBU Restaurant signature Ochoko (small pottery glass for Japanese Sake)
Did you receive fruit in the room?
Yes
What was good and what was bad?
Good
Everything except Superior Junior Suite positioning in latest RA upgrade policy
Bad
Superior Junior Suite positioning in latest RA upgrade policy
Value for $ or Rewards Club Points? Would you return?
Yes