FlyerTalk Forums - View Single Post - Insurance to re-credit miles after cancellation of award flight?
Old Jun 23, 2017, 9:43 am
  #5  
j94305
 
Join Date: Apr 2017
Location: STR TXL LHR CDG DUB JNB SFO
Posts: 6
Well, if the flight is cancelled, you are supposed to get at least 250 EUR in compensation. That's around 75-80k miles, i.e., about the amount you would expend for that flight, anyway.

Lufthansa and British Airways do credit miles for cancelled flights automatically. (Fortunately) I have not had the experience of cancelled award flights with airberlin (yet). They should do the same. If not, file a complaint here: https://www.airberlin.com/en/feedback/complaint

Cheers,
--j.
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