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Thread: HELP - Points reservation charged for full rate
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Old Jun 21, 2017, 10:37 pm
  #12  
storewanderer
 
Join Date: Mar 2011
Location: Window Seat
Programs: National Executive, HHonors Gold, IHG Platinum, Hyatt Visitor
Posts: 2,495
Originally Posted by dgparent
I had the same thing happen to me put in a case over a week ago and have not heard anything back. I told them I was going t dispute the charge with my CC company it was a all points stay and they also charged me 199.00 for the room.
Dispute it with your credit card and watch Hilton freeze your account and take away access to your points... step lightly.

Contact Hilton Executives.
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