FlyerTalk Forums - View Single Post - DL introduces facial recognition kiosks at MSP
Old Jun 19, 2017, 2:05 pm
  #6  
Pharaoh
 
Join Date: Jun 2002
Location: Kingdom of the Sun
Programs: DL GM/MM
Posts: 3,708
Originally Posted by MSPeconomist
I think the idea is that after using the new kiosks, people will load their own bag onto the belt or a big cart, thereby bypassing the need to see an agent at all.
But until they simplify how bag tags are applied, it still would take a Delta person, and the passenger still has to stick around to indicate which bag belongs to which tag.
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