FlyerTalk Forums - View Single Post - In the Information Age, why can't AC equip agents with information?
Old Jun 19, 2017, 1:32 pm
  #5  
MSPeconomist
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Join Date: Sep 2009
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I've seen cases where the airline's own information system for passengers was more up to date than the GA's information. It was rather amusing. Maybe that was why the GA gave me an excellent rebooking (when others were being told no), just to get rid of me rather than being nice because I was an elite.
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