Originally Posted by charlie1105

We're in St Lucia, having successfully flown out here with BA, but checking in for our return we get a message saying our travel document detail are not valid.

Whilst I'm not in any way concerned, why do BA do this? We're on a return ticket, both are BA members (me gold, mrs silver) so they have all our document details, and clearly allowed us onto their plane on the way out here. Why do they suddenly decide that despite a week ago the info we'd supplied them for the outbound flight was sufficient, they won't issue me a boarding pass and provide a notice that may cause some serious concern (if I wasn't a seasoned flyer, I'd probably be upset/worried by this message).

Are BA really that incompetent?