FlyerTalk Forums - View Single Post - Terrible Experience at The Omaha Marriott
Old Jun 18, 2017, 10:07 am
  #5  
Tanic
 
Join Date: May 2002
Programs: WN F9 HA UA AA IHG HH MR
Posts: 3,305
Originally Posted by MCO Flyer
He said he was sorry but they don't have any rooms available. ... the front desk manager comes up to me and says that I have a room available on the 6th Floor. She then checks me in and sends me to my room.
The magically appearing room. Ha!

Originally Posted by MCO Flyer
They were not going to give me the Ultimate Reservation Guarantee, they were only going to pay for the Days Inn and give me 1500 points.
What a pathetic offer to a Platinum Elite customer. The Days Inn is hardly comparable to Marriott. And they're about 90000 points and two hundred dollars short in their compensation. I hate it when they try to scam loyal guests. Sounds similar to the experience chix recently had at Delta Hunt Valley.
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