FlyerTalk Forums - View Single Post - Terrible Experience at The Omaha Marriott
Old Jun 18, 2017, 9:57 am
  #4  
SkiAdcock
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Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 71,107
Originally Posted by MCO Flyer
Yes my rewards # is always in my reservations. They were not going to give me the Ultimate Reservation Guarantee, they were only going to pay for the Days Inn and give me 1500 points. My room was fine at the Marriott, the reason why I am complaining is the poor service, the receptionist was unprofessional and was laughing at the situation. This morning I was talking to another Platinum member here in the hotel and she was almost walked even though she checked in at noon. She requested a double room because her family was with her and she can't sleep with 4 people in a King but somehow kicked another person who requested a 2 Queen out and gave it to her reluctantly.
Wow - that isn't good. I'd definitely talk to cust care about the property.

Cheers.
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