Originally Posted by brokenwindow

We are currently booked on FRA-ORD (UA F) - HND (NH F) - BKK (TG F)

We arrive into ORD at 3.10 pm and continue onwards with NH at 5.25 pm. This is well covered by MCT, but in case something goes awry, does anyone know how UA handles irrops in F? I'm not thinking that the flight itself is necessarily late, but that it could be that we get stuck in border control and miss the connection. Does UA have any ground support escorting F passengers through customs?

Would UA for instance be open to rebooking us with EK F that leaves at 8.30 pm? We are on a RTW award ticket, so we'd still need to arrive in BKK around the right time to not miss onward connections.

We are really hoping that LH F opens up so we arrive into ORD earlier and won't have this scenario in the first place, but can never know whether it will open or not.