FlyerTalk Forums - View Single Post - Why does Air Canada not provide free same-day changes for elites?
Old Jun 16, 2017, 10:12 pm
  #14  
Wpgjetse
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Join Date: Mar 2013
Location: YVR
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Originally Posted by The smallest state
I think it is simply a business decision. They have no real competition so they need/want to cater to their "best" customers. This is a for-profit airline and most things they do is 'for profit'.
I agree on the business decision reason, but I wouldn't call a elite member a "best" customers for AC.
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