Originally Posted by
tarheelnj
...but I do feel strongly that elite level flyers should set an example of how to act...
I agree with you but I had a very interesting conversation with one of the CS Reps on the 1K line this past week where the person I was speaking to said even on the 1K/GS line she gets more confrontational calls than not which kind of surprised me.
The call itself might make an interesting thread since she also mentioned a few other things to me that I was unaware of.