Originally Posted by
747FC
Anyone else have this happen--UA cancels flights due to falsely believing that you did not take an earlier flight?
What kind of compensation might one expect for the troubles that this caused?
Thank you for your insights!
Yes. Happened to me a few times soon after the UA/CO systems integration. Last minute, I would take an earlier flight from EWR to SFO and the gate agent didn't properly SDC the switch, which instantly cancelled my overseas connections.
None. No comp. Be happy you caught the issue and got her back in F on her original flights. Window vs aisle? Hardly a biggie.