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OSM - Onboard Service Manager on AC flights
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Apr 21, 2017, 9:33 am
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Adam Smith
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
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Quote:
Originally Posted by
cruzcap
I assumed she was the SFO concierge (if they have one)
They do indeed. The cow has plenty of stories. I only interacted with them once, last year, and the lady I dealt with was great.
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