The Residence Inn Downtown by Thomas Circle.
I don't care (in the nicest way) how common it is. Why couldn't they call me to tell me? Or have arrangements pre made? I sat there for 20 minutes as the front desk called other places.
I will certainly be using that guarantee but still feel like it's not enough. I had a three week old reservation and was exhausted at 1am. Moreso, I spent 200+ (literally) nights at Marriott hotels last year... id imagine they don't casually walk Platinum guests..