FlyerTalk Forums - View Single Post - The Polaris Cutbacks Begin .... one less pillow
Old Apr 20, 2017, 4:45 pm
  #15  
ACYYZ/SD
 
Join Date: Dec 2007
Location: Toronto - YYZ
Programs: Aeroplan/Hilton Gold/Marriott Bonvoy Titanium/Accor/Hyatt Gold Passport
Posts: 5,899
Originally Posted by cerealmarketer
After the Polaris lounges get rolled out in EWR and IAD wonder if we'll get feedback that says Pax want a shorter meal service onboard, and cut it to a one tray affair on the overnights to Europe.

Personally would be disappointed - I prefer the choice - but can see how a good number of people would be pleased by it based on comments here and they would spin it as a focus of the product on 'sleep'.
>Late Departures
>Short Overnight Sectors
>Excessive Waste

Decisions which are sometimes guided by common sense and Customer preference.
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