FlyerTalk Forums - View Single Post - Early April Operation Disruption Compensation
Old Apr 11, 2017, 11:44 am
  #15  
rylan
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The previous case was entirely a DL resultant irop due to their own systems crashing so it was easier to give a blanket/standard compensation amount and go up from there.

In this case, it started out as weather, but the real rationale for compensation is the entire way the recovery (or lack thereof) was handled...
It will be interesting if DL makes an announcement at or after the earnings call tomorrow regarding comp for those impacted by the meltdown, or if they are handling on case by case... which could take a long time to sort through what I expect is a mountain of complaints.
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