Probably a lot of entitled rimowa owners claiming damage from the airline for scratches and dings.
Personally I accept that baggage is not handled with kid gloves and they are going to be subject to wear and tear. I don't know how people can expect airlines to keep their baggage in pristine condition.
If anyone ever had a HND flight they would probably notice that 2/3 of the bags coming out of the carousel is a Rimowa. I wonder what they do there? How many cages do they need?
I do use Rimowa for travel though I don't expect my bags to be in factory-fresh condition after using it. There must be so much complaints/claims for baggage damage in order for CX to do this sort of special handling... interesting!