Crowne Plaza Salzburg, Austria
Crowne Plaza Salzburg, Austria
What is your IHG Rewards Club status?
Spire
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes and no
Which room did you book and which upgrade did you receive?
Booked on points, received a "junior suite courtyard view" on 3rd floor with lousy courtyard view...smallest JS I ever had, it was just a standard room!
How are the rooms?
Newly refurbished, renovated on this side of 3rd floor, they were renovating hte 4th floor now with some noise (not too much)
Nice bathroom with walk-in rainfall shower
Minibar
Normal stuff what you would expect (i.e. no good plugs near bed, nor well-designed light switches)
What was good and what was bad?
Good:
- Location
- Excellent rooftop restaurant and bar, service so-so however, views great!
- Nice room, on renovated side.
Bad:
- Not smiling staff. Made a bare minimum, not connecting with guest.
- Fake upgrade. Junior Suite, really?? fakest thing I have had so far.
- Nothing offered for Spire, bare minimum (with the "upgrade"), which made us feel "just to get these Spire customers off"
- Ill-designed sauna/fitness center -> there were nobody since???
Value for € or IHG Rewards Club Points? Would you return?
For 30k it is good value for points if you get the renovated room. Otherwise not. Don't expect too much elite pampering here it seems.