Anyone here who managed to get a refund from Expedia Netherlands/Alitalia Netherlands?
I keep calling them every few days or so (been waiting ca. 30 days now), expedia always puts me through to Alitalia and the Alitalia agent keeps saying "it will come, don't worry it takes some time". No reference numbers, no confirmations apart from an email from Expedia where AZ segments were completely removed (EK still stands in Expedia and on their own website), nothing. Payed using Ideal on Expedia so that removes the option of a CC/Paypal dispute.
Was wondering if a fellow dutchie has similar experiences :+