Originally Posted by
bta80
Adding another data point - I transferred 119K UR to British Airways on Jan 2. Points still haven't shown up on British Airways. Very frustrating since UR to BA have always transferred instantly in the past. I want to book a flight before the award space disappears. I contacted Chase and they weren't helpful at all - just a canned response that sometimes it can take days to complete.
Transfer finally completed last night. I was able to book the flight - thank goodness award availability hadn't changed.