Originally Posted by
proton022
The link you provided says this about Platinum membership:
"Preferred Rooms Upon Arrival
Enjoy a preferred room including rooms on higher floors or rooms with preferred views, based on availability upon arrival"
I think this is mostly lip service. My one stay at a Hyatt hotel as a Platinum, I was told that I was being upgraded to a "preferred" room, but I honestly couldn't tell the difference between it and a regular room.