Originally Posted by
Djokison
So you arrived at your destination earlier than you were supposed to? No compensation is due.
I am utterly astonished to find a reply from Airberlinbin my inbox already today. It says I can either get 250 Eur in cash or 350 as a voucher. They sent the voucher code and pswd attached to the email so I could accept their offer directly. Totally not the ordeal I was expecting and quite frankly an amazing customer experience on how they dealt with my request.
Maybe being a (revenue earned) platinum status member with them helped? Or is this the sign that they are seizing business next week and they will never have to make good on the voucher anyway..
Still can't believe how quick and easy this claim was dealt with.