FlyerTalk Forums - View Single Post - Please post your Royal Ambassador experiences (Archive Thread 2016)
Old Sep 7, 2016, 9:21 am
  #220  
PremExecSNA
 
Join Date: Sep 2001
Location: SoCal
Programs: UA 1K 2Millon Mile Flyer, IC Diamond Royal Ambassador Inner Circle, Bonvoy Gold
Posts: 479
Intercontinental COEX - Seoul

Intercontinental COEX - Seoul

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
For the most part, Yes

Which room did you book and which upgrade did you receive?
Booked a standard room on an advance purchase rate and received a King Bed "River View" room.

How are the rooms?
The room was a basic sized standard hotel room. Other than the view, there was no discernible upgrade. However, the hotel was booked to capacity for the length of my stay. The room was relatively comfortable, although the bed was just ok. The bathroom featured a combination Toto toilet/Bidet and a shower. There were no AC outlets for a US plug, but Instant Service had an adapter quickly delivered.

How is the exec. lounge?
The Club Lounge is on the 2nd floor, with a view overlooking the front entrance. The staff were friendly and very service oriented. They remembered my name and food/beverage preference each day. Although advertised as a "continental breakfast" there were multiple hot and cold food offerings. Evening happy hour consisted of hot and cold appetizers, suitable to substitute for dinner. There were several Chilean red and white wines, as well as a Prosecco.

Did you receive a welcome gift?
Can't remember, but I did get the usual fruit plate with water and a box of delicious truffles.

How was the minibar?
Well stocked with a variety of beverages. No sparkling wine in stock.

What was good and what was bad?

-Good
-The COEX is located near two major subway lines and the COEX convention center. It is a specific stop on the Korean Airlines limousine bus from ICN.
-The gym is a modern, well stocked and roomy facility complete with a shoe shine, Korean Sauna, and a restaurant serving light snacks and sandwiches. It has enough equipment to ensure a great workout for anyone, and even offers shirts and workout shorts so you don't have to pack gym gear.
-Service at this hotel is top notch, and they quickly responded to any requests.
-It is connected to the COEX Mall, Casino and within walking distance of the City Airport Terminal.

-Bad
-Although not "bad" I was somewhat disappointed at the apparent lack of room upgrade. The hotel has that "convention" feeling and is not as exclusive as its sister property, the Grand Intercontinental Parnas.

Value for Priority Club points?
Excellent

Would you return?
Yes. Personally I prefer the Grand Parnas, which was reviewed in the previous thread. Still, this is a nice property and well worth a visit.
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