FlyerTalk Forums - View Single Post - Booked hotel reservation with Chase but hotel doesn't have my reservation

Aug 12, 2016, 11:42 am

#5

cestmoi123

Join Date: Jul 2006

Location: NYC

Programs: DL PM, Marriott Gold, Hertz PC, National Exec

Posts: 6,736

This is not that unusual. Often, the company Chase contracts with will book, for example, three rooms at Hotel X for the night of the 12th, on a non-refundable basis. Then, they'll fill in the names on those rooms as they sell them.

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