Originally Posted by OliverB

Wow, whaddya know... I just called UA again because I discovered another Frankfurt connection (slightly later in the day on 10/30) was added to Saver Awards... I first inquired about the initial 3:10 PM flight and lo and behold... SUCCESS!!!

Now the downside is that the supervisor that I spoke with last night had offered to waive any change fees if he was able to figure out a way to pull the trigger on those tickets that were mysteriously not ringing up... he wasn't able to lock them down and that ended that discussion. I had to pay around $130/person with the fees and added tax, which is a bit disappointing as I could have saved a lot of money had United's ticketing system functioned properly last night when I was on the phone with the supervisor. I'm relieved to have sorted this out though!