Originally Posted by The Economist

Michael O'Leary, Ryanair's chief executive, recently told the Irish Independent that the low-cost carrier, Europe's largest, will soon begin trialling airside transfers at London Stansted and Barcelona El Prat. The move marks a departure from Ryanair's point-to-point business model, bringing it closer into line with the hub-and-spoke operations of traditional network carriers. Instead of flying you from A to B, Ryanair will begin accepting—and presumably guaranteeing—onward bookings to any number of destinations.

In 2013, when Ryanair first announced its plan to rehabilitate its toxic reputation for customer service, many were sceptical (including The Economist). But the ensuing years have proved the naysayers wrong. Gone are the punitively high surcharges and obfuscatory booking systems designed to trick customers. In their place are generous baggage allowances, a slick consumer-friendly website, and an ever-obliging social-media persona.