FlyerTalk Forums - View Single Post - Please post your Ambassador experiences (Archive Thread 2016)
Old Mar 11, 2016, 4:54 am
  #35  
Irons80
 
Join Date: Jul 2009
Programs: BA EC Gold, IHG Rewards Diamond Ambassador
Posts: 97
IC Melbourne The Rialto

Which room did you book and which upgrade did you receive?

Booked Club Room, upgraded to a Junior Suite

How are the rooms?

It's a large room, nicely appointed with a massive bathroom and a whirlpooth bath, but it's a push to call it a suite... it was just 1 larger room. Also had a nesspresso machine and big, comfy bed

How is the exec. lounge?

Great - excellent breakfast, sandwiches in the afternoon and canapes in the evening. Enjoyed my time there a lot, including helpful staff.

What was good and what was bad?

Good
Good food / lounge
Nicely appointed room
Lovely pool
Good location from which to get around the city

Bad
Internet was very poor / slow
Not given Spire freebie on check-in... had to go back and ask for it
Ambassador 'gift' was just three rather miserable looking apples plonked on a plate and nothing else... very different to what I have experienced / received in other hotels

Value for $ or Priority Club Points? Would you return?

It's an expensive hotel, but overall I was pleased and I would return
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