FlyerTalk Forums - View Single Post - Airline fee $250/$200/$100 reimbursement reports: WN (2011-2019)
Old Feb 2, 2016, 11:45 pm
  #630  
Richard Berg
 
Join Date: Jun 2015
Location: JFK
Programs: AA Platinum
Posts: 325
Originally Posted by Richard Berg
Gold: $100 GC posted on Dec 14. No credit yet. Approaching the 4wk barrier where you're supposed to contact them, according to the boilerplate text online...

Platinum: 2x $100 GC posted on Dec 30. Credit x2 posted on Jan 2.
Still no credit on the PRG as of Jan 27, 6 weeks after purchase. So I mentioned it to an online (chat) CSR, while discussing a separate card/issue. Credit posted Jan 28. I gave him 5/5 in the post-chat survey

You can all hate me now. Though I highly doubt this anecdote makes it way from the support centre in India to the analysts in New York. I wouldn't have done it if the charge looked at all suspicious to the naked eye (like the infamous "MPX AMAZON" loophole).
Richard Berg is offline